The Chinese Lunar New Year is around the corner. In the greater Chinese regions this is seen as the most valuable time of the year -- just like Christmas in the West.
DX will be observing the holiday: customer support team will be temporarily unavailable between January 24th, 2009 to January 30th, 2009. Customer service will fully resume on January 31st, 2009.
Hong Kong Post and the Chinese Customs will also be temporarily closed during the holiday. Because of this, DX shipments will be temporarily paused between January 24th, 2009 to January 28th, 2009. DX warehouse and all shipments will resume on January 29th, 2009.
Live postal tracking information for orders shipped between and a few days before and after these dates will likely be processed and shown in the postal system until around January 31st, 2009.
To minimize the impact on customers, DX staffs will work with maximum efficiency processing shipments and CSE support tickets before and after the holiday.